Professionalism, Partnership & Performance: Elevating the Appraisal Experience

Streamed LIVE via ZOOM from Colorado Springs, CO

Wednesday, June 18th, 2025 | 1PM-4PM Mountain Time

Instructor: MJ Carroll

Register for Wednesday, June 18th, 2025

3 HOUR CE

$119.95

COURSE APPROVAL INFORMATION

Certified for 7 hours of continuing education in the following states:

AL – Course #PENDING
AZ – Course #270
AR – Course #PENDING
CA – Course #PENDING
CO – Course #2915
DC – PENDING
FL – Course #PENDING
GA – Course #78680
HI – Course #PENDING
ID – Course #1661062
*IA – Accepts
IL – Course #PENDING
IN – PENDING
*IA—Accepts
KS – Course #644.C25.N
KY – PENDING
LA – Course #A0071
MD – PENDING
ME – Course #120C023
MA – Course #PENDING
MI – Course #20 – 1301142
MN – Course #1038994
MS – Course #50675
MO – PENDING
*MT – Accepts
NE – Course #PENDING
NV – Course #PENDING
NH – PENDING
NJ – Course #PENDING
NM – Course #PENDING
NY – Course #PENDING
NC – Course #PENDING
*ND – Accepts
OH – Course #Q04503305A 25
OK – Course #750
OR – Course #APEL-C-0425-0101
PA – PENDING
SC – Course #PENDING
TN – Course #PENDING
TX – Course #52710
UT – Course #AC250611
VA – APPROVED
WA – Course #A25016677
WV – PENDING
WI – Course #20-1301142

*States with an asterisk will accept CE which is approved in the state where it is being taught.

Pending approval in many states!

If you don’t see your state listed, CLICK HERE to send an email to our Education Director, Ben Maxwell and request approval.

Appraiser Continuing Education partnership between

Course Description

Join this three-hour course led by MJ Carroll, Principal Appraiser at MJ Valuations, Inc. You’ll learn practical techniques for professional communication—making strong first impressions on every call, navigating challenging client conversations, and setting clear next steps while adhering to engagement instructions and managing your schedule effectively.

Discover ways to refine your presence and build lasting relationships. You’ll explore how punctuality and objective language reinforce credibility, develop a polished professional image, and apply strategies for identifying and nurturing your most valuable clients. This course delivers actionable habits to enhance performance and distinguish your appraisal practice.

Course Policies

Refund/Cancellation/Transfer Policy:

  • Refund requests must be made at least 24 hours prior to the start of class. Cancellation must be in writing. No refunds will be given within 24 hours of class start.
  • If you register within 24 hours of Class Start, you will only be eligible for a transfer. This transfer credit expires 30 days after the original class date. After this 30 day period, we are unable to issue a transfer, and you will forfeit the class cost.

CE Requirements/Attendance Policy:

  • The class is offered via Zoom Meeting.
  • Computer audio/video, reliable internet connection, and 100% attendance are required for CE credit.
  • We must be able to see and hear your camera, and driving or riding in a car is not allowed during class. These are state requirements for CE.

Software/System Requirements:

Class is offered via Zoom Meeting.

Reminders:

  • KNOW YOUR TIME ZONE: This class is taught on MOUNTAIN TIME; class starts at 1:00PM sharp

Course Instructor

MJ Carroll

Michael “MJ” Carroll, MNAA, is the Principal Appraiser and founder of MJ Valuations, Inc., with over 35 years of residential appraisal experience across Southern California and, since 2016, Colorado. He began his career in 1987 with Home Savings of America and, by age 26, became the youngest district manager in Bank of America’s appraisal division. MJ has consistently ranked among the top producers nationally, specializes in complex property assignments, and has developed a broad network of clients—including lenders, attorneys, and real estate professionals—to deliver reliable valuation services .

An active leader in the profession, MJ serves as President of the Colorado Coalition of Appraisers, sits on the Board of the Colorado Association of Real Estate Appraisers, and is a member of the National Association of Appraisers. He holds an Associate of Arts in Real Estate from El Camino College and pursued Speech Communication studies at California State University, Long Beach

Everything you need to know about our live virtual class offerings via Zoom

  • Add any live-zoom course(s) to your cart and proceed to checkout.
  • IMPORTANT: Be sure to provide the correct state and license number information during checkout, as this will be automatically pulled into our system for your completion certificate and reporting to your state.
  • Once purchased, you’ll be automatically registered for the Zoom class meeting and you will receive a receipt via email.
  • You will receive a confirmation email with your JOIN MEETING link (save this! This is the link you will click to join the zoom class meeting on Class Day.)
  • If this is your first purchase with us, you will also receive an email with your Student Login Credentials, which give you access to your Student Account; Your student account is where you will access any online courses or completion certificates. 
  • If your Zoom Class comes with Course materials, they will be made available in your student account and also emailed to you in reminder emails (see “What to expect on class day.” below)
  • If you don’t see your confirmation email (and you’ve checked your spam folder), just email us (we make typos too, and we’re happy to help).
  • We highly recommend you download zoom for an even better in-class experience.
  • You’ll receive reminder emails the day before and the morning of class. (NOTE: If you register within 24 hours of class start time, you might not receive reminder emails.)
  • Be sure to click the Zoom meeting link and join the meeting 30 minutes before class start time, so we can get you checked in.
  • Check your time zone! All classes are listed in CENTRAL TIME, so adjust your calendar accordingly. Our reminder emails the day before and the morning of class will list the correct times for all time zones, for reference.
  • Download any course materials. You can find all appropriate documents for your course under “My Courses” in your student account.
  • If you are taking a USPAP update course, have the current USPAP publication on hand.
  • It is required that you keep your camera on for the duration of the class. Be sure to have a device with a working webcam, audio, and microphone, as well as good internet access.

Use the Zoom meeting link to join the class 30 minutes before class start time, so we can get you checked in.

  • You should have received a confirmation email immediately after purchase, as well as reminder emails the day before and the morning of class. Your Zoom link to join class can be found in any of those emails.
  • Be sure to check your spam folder if it is not in your inbox.
  • Remember to use the Zoom meeting link to join class at least 30 minutes before the official start time, so we can get you checked in.
  • Zoom Confirmation Emails (how you join the class): We will resend everyone’s Zoom confirmation emails 1 hour prior to class start
  •  Class Reminder emails with handouts (if any) and reminders: We send reminder emails on the day before and the day of class (unless class falls on a Monday or Friday; we don’t work weekends)
  • Reminder emails will include: Any class handouts (if applicable), important expectations and requirements; REMINDERS ABOUT KNOWING YOUR TIME ZONE (we’re on Central Time); and student support / instructor contact information.
  • Remember: you must be present with your camera on 100% of the class time. (This is a state requirement, not ours. We cannot make exceptions.)
  • Refunds require a 24-hour written notice.
  • BUT if you miss class and forget to notify us, no worries! Just reach out to our team, and we’re happy to transfer you to a later class.
  • We can only provide one transfer, so if you miss the second class, you will not have the option for a transfer and will forfeit the purchase cost. 
  • You must be present with your camera on for the duration of class. (This is a state requirement, not ours. We cannot make exceptions.)
  • You must be visible and prepared to answer instructor questions (please do not drive, work on other tasks, walk your dog, or anything else that might be distracting to the class).
  • If you have an emergency or are otherwise prevented from being present and visible on camera, please contact one of the class moderators. 
  • Chat Feature
  • Raise Hand Feature (alt + Y is the keyboard shortcut, or click the Reactions button)
  • Mute/Unmute & Stop Video (you should only turn cameras off when on breaks)
  • In addition to the live instructor, we’ll have a team member available to help everything run smoothly during class.
  • Ben Maxwell, our Education Director, will email a Course Evaluation link to all students immediately after class.
  • Once you complete the evaluation, you’ll receive an emailed certificate from our LMS. Please keep in mind that failure to complete this survey will delay your certificate (it is REQUIRED).
  • If you have any issues with the automated certificate, just reply to Ben’s Course Evaluation email and request a PDF copy.
  • If you’re in a state that requires the provider to report on your behalf, we will report your CE after class. Please give us 24 hours to do so. (States in which we report on your behalf include: FL, GA, IL, NC, NV, OH, SC, TX, and UT.)
  • If you have any questions, the instructor and class moderator will stick around for a few minutes after class ends.
  • Feel free to reach out to our team Monday – Friday from 9:00 AM to 5:00 PM CST. Call us at (615) 965-5705 or email us at support@appraiserelearning.com 

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